![]() ![]() The BC and BS connection is a key part of the company’s name history, since those brands have played an outsized role in American healthcare since their inception. Depending on which parts of the organization you count, Elevance Health is the tenth name for the company since its founding 75 years ago (you may remember the rebrand to WellPoint in 2004 and then back to Anthem in 2014).īlue Cross and Blue Shield are the best-known names in this history. The company’s naming past has been eventful, to say the least. The behemoth has plans to move beyond health insurance and benefits management into what it describes as “a more holistic approach to health,” encompassing “the physical, behavioral and social drivers that impact whole health.” The company believes its new name, Elevance Health, conveys its “commitment to elevating whole health and advancing health beyond healthcare.” The change does not affect Anthem Blue Cross Blue Shield health plans, which will retain the Anthem handle. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Giant for-profit health insurer Anthem is changing its tune. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ![]() Never had this happen in the 20 year of having health care.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ********** * mean its within the insurances best interest not to cover your claims but this entire process has been made extremally difficult for the soul purpose of not covering claims and hoping that you get tired of getting what you paying for. Your never talking to anyone that can do anything. Forget about sending emails or messages on there website. No one there cares and its always Ill get back to you. So ive spent hours on the phone to get the coverage im paying for. No one called me back and im not getting anywhere. Anthem rep said they didnt know what was going on and they would have to look into it. The billing rep from Drs office said Anthem had denied 127 covered claims last month including mine. Anthem rep said they didnt know why it was denied. I spoke with a Rep from Anthem and we called the drs office together. Made no difference.Īll but 1 of my claims from January have been denied. The other we have tried at least 5 times incuding calling with expidited flag on prior auth. Since switching to Anthem in January I have had 2 major medications denied coverage. You go to a physician for their expertise, only to have their judgement watered down by a greedy insurance company. I wish I knew ahead of time, but they made dramatic changes in coverage without communicating the changes in advance. I think they hope that you'll just give up and use whatever generic, ineffective treatment they suggest. Even when you provide the prior authorization, they find something wrong with the wording. Anthem bogs you down with prior Auth requests for medications and equipment that you have used for years. I can't wait to get back to an employer based policy. I chose Anthem from Marketplace plans while between employment. When you've had a chronic medical illness for 30 years that you were able to manage well until Anthem was in the picture, it's disheartening. They haven't always been this bad, but if I could provide a rating of less than one star, I would. Anthem is the worst health insurance company that I have experienced. We are in a time when the insurance companies make decisions counter to the educated and experienced physicians. ![]()
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